Our 45ft curtain-sided trailer had been damaged in a road accident, was written off, and taking up valuable space in my yard pending settlement.
I was very unhappy with the offer made for the trailer, and due to time delays, the insurer representative decided to raise issue with salvage costs.
Michael reviewed the voluminous paperwork between my adviser and the insurer representative.
Michael took the time to attended site and we discussed options on how best to take the case forward.
In response to the representation of Michael, the salvage issue was waived, and the insurers doubled their offer bringing the insurance claim in line with the true valuation of the trailer.
I am extremely grateful for Michael’s intervention.
He has helped me achieve a sensible settlement, and, most importantly, brought closure on this 2-year claim.
What I particularly like about Michael’s contribution was, his professional and efficient approach to the situation, He listened to my concerns, gave clear and concise advice and brought the Claims to a timely successful conclusion. I am convinced had he not intervened, I would still be dealing with brokers, Insurers and intermediaries.
I would have no hesitation in recommending Michael (M A Claims Support Limited) and would be happy to provide further information if you would like to contact me.”
His words of recommendation could not have been more accurate when he said, “if anyone can help with your claim then it will be Mr Abbott.”
Michael’s knowledge, passion and experience related to claims and the insurance industry were evident from our initial contact.
In addition, his professionalism, meticulous attitude and communication were exemplary, and I consider myself extremely fortunate to have acquired his skills.
It is notable that he was able to use his contacts within the industry to seek advice and further support when it was required.”
“I was introduced to Michael to assist me with my Pet insurers who had disappointingly refused to pay my vet bill for my poor dogs ruptured cruciant Ligament.
After speaking with Michael he reviewed my policy and helped me with communications and took my case to insurance ombudsman. With lots of Patience Michael assisted in chasing and advising me and finally after 2 years my pet insurers lost and were made to pay my claim.
I would not have done this without Michael’s help, his knowledge is outstanding and I would thoroughly recommend his work”