Claims Investigation

When a claim is made against your organisation, it can be a stressful time for you and your colleagues. It is also a distraction from maintaining your usual day to day service.

This is where our expertise and experience in claims management becomes invaluable. Having an expert present, working with your staff and helping them is valuable – not only in terms of support and guidance, but also in saving time.

We’ll know exactly what documentation your insurance company will need, and we help you deliver it quickly. This enables your insurer to make decisions about liability as soon as possible, and means you can take advantage of any claims cost savings that are available. Often, it shows how well you respond to claims, and may act as future deterrent to claims.

See our other services:

Assessment of your Claims Process
Assessment of your designated claims handlers
Incident Investigation
Claims Awareness Training
Individual or Team Support on Claims
Help with Insurance Tender
Claims Service Level Agreement

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